About Serowe Travel
Local expertise, global connections
A service oriented travel company branding Botswana's Central Region as a destination of choice.
Our Story
Rooted in Serowe since 2013
Serowe Travel was established in 2013 and began operations in 2015, based at the Mokgampo Investment Centre in Serowe. We are an independent travel and tours company specialising in luxury and sustainable travel all around the world.
We are a service-oriented business that seeks to brand and market the Central Region as a destination of choice through tours and events — offering customised packages that enhance the tourism and heritage of Serowe, Palapye and their environs.
Our objective is to develop and market family tours to other destinations in the SADC and international regions, and to promote health-oriented tours to destinations such as Indonesia and Thailand.
Our Mission
To be the best cost-effective one-stop service provider in the travel and tourism industry, and to plough back our expertise into the community.
Our Vision
To be Botswana's leading travel agency, recognised locally and globally for delivering exceptional, personalised travel experiences that inspire exploration, connection and lifelong memories.
What We Stand For
Our values
We pride ourselves on the knowledge and vast experience we bring to everything we do.
Knowledge
Vast experience and deep know-how in travel and tourism.
Integrity
Honest, transparent advice you can rely on.
Confidentiality
Your plans and details are always kept private.
Service Excellence
A relentless commitment to getting every detail right.
Our People
Our team
Our travel professionals are empowered with the Global Distribution System (GDS) qualification to deliver real-time competence in meeting client expectations. Our management provides quality management to fulfil customer needs and expectations.
Our quality management entails, but is not limited to:
Management
Top management quality leadership and commitment.
Employees
Quality training and education, involvement and empowerment, rewards and recognition.
Information
Quality information availability and usage.
Customer
Customer orientation and meeting their expectations.
Supplier
Preferred supplier quality development.
Community
Social quality practices.
Our Expertise
Accredited, licensed and connected
The credentials behind every journey we plan.
IATA Accreditation & Amadeus Partner
Internationally recognised IATA accreditation for ticketing and travel services, backed by an Amadeus Central Reservation System partnership for flights, hotels and car hire worldwide.
Tourism Licence
Fully licensed through Botswana's Department of Tourism under Category D — every booking is handled by an accredited, fully compliant travel agency you can rely on.
RateHawk & Stay Global
Partnered with RateHawk and Stay Global for instant access to hundreds of thousands of hotels worldwide, with competitive rates and real-time availability.